Customer Service
Samples requested
1. For request samples, please send your email to sales@sunonmedia.com or info@sunonmedia.com, we will reply within 24 hours;
2. All samples of CD Jewel boxes and DVD box are free of charge. But customers shall cover the courier charges;
3. You can provide us your collect courier account (DHL, Fedex, TNT, UPS, etc.) and we sent the sample with freight collect; or
4. You may also call your local courier account and ask them to contact our local counterparts for collecting parcel at our office;
5. When the parcel picked up, we will advice the tracking no to you to track the samples.
Order Management
1. For place order or delivery, please contact our sales department via e-mail box sales@sunonmedia.com, or direct contact by phone 86-769-8467-1371 or fax 86-769-8719-9059;
2. For Shipping information, please contact our logistic department via e-mail box supplychain@sunonmedia.com;
3. For service, please contact our service department via e-mail box service@sunonmedia.com.
Private Labe(OEM)
Providing Global Solution with Local Support
Quality Manufacturing with competitive cost, flexible and diverse delivery channels, Pre-Sales and After Sales services.
A total solution for:
-- Product Development and Design with Advanced Technology (for shelf items and tailored made products).
-- Industrial Know-how and Knowledge of the related Market.
-- Quality Manufacturing at Competitive Cost Structure – OEM solution.
-- Comprehensive and Close Services throughout the transaction process.
-- Worldwide flexible network which controls HQ of most biggest players in the market.
-- Full control of complete supply and value chain.
About Our Prodcuts
1. What kind of products do you have?
- CD Jewel Boxes : Black base: Recycled PS( Polystyrene), Clear Cover: New PS material;
- Square DVD Box (or PP CD Box): PP material;
- Clear/Color DVD Box: New and Grade A PP material;
- Black DVD Box : Recycled PP( You can also order to use Grade A material, but the price will be much higher).
2. Are your CD Jewel Box and DVD Boxes suitable for automatic packing machine?
- Yes, two items of our standard 14mm and 7mm Single DVD box has been proved to work well with automated packing machines like Gima, Ilsemann, EAM and Kyoto etc. But please request us for samples to test on your machines before ordering.
3. How does the CD/DVD Boxes products generally packed?
- In bulk: Usually, the CD jewel Box and DVD boxes are packed in standard export cartons and then stuff into containers, this is most frequently used, as it enables the container pace to be used at biggest possibility to save shipping cost.
- With pallets: You can also demand to load with pallets for easily unload at the destination warehouse, both wood and plastic pallets available, but the extra charge of pallets will on buyer's account, also it will load less per container with pallets on.
For any further information, please feel free to contact us. Our professional export team will reply all messages within 24 hours.